“Where Our Customers Send Their Friends”
A day or so ago I got a call from a friend. It happens all the time. He had questions related to transmissions, his in particular. It almost sounds like a Three Stooges plot or Abbot and Costello when the questions start to pour out at me. It is amazing at the questions I can’t answer or don’t have any answer to when asked without even seeing the vehicle.
Some of the questions even come from doctors or people in any service industry. Anyway, he started asking me all these questions on the phone. By the way, this man is a doctor who has a general practice and also practices oncology. One thing he is not, is stupid, trust me. But some of his questions over the phone really made me chuckle inside. ” What do you thinkĀ is wrong with it,”? or How much will it cost”? How long will it take”?
Why are these silly questions? Especially coming from a person I know well and is a doctor, a highly educated medical doctor? Well, the funny part is that I can’t diagnose a transmission problem over the phone any better than he can diagnose a medical condition over the phone. After I mentioned that in a funny way we had a laugh. I told him I would be over to look at it soon.
I grabbed a few critical diagnostic tools and headed out. What I did in terms of diagnosis is not important, the discussion we had and outcome was. When I got there, I immediately went to work and diagnosed the problem, we chatted while I did it. It took about an hour and I explained what I was doing as I went along with my business.
After I found the problem we sat down and talked. This is essentially what I said: “Dude, Bro. did you see me diagnose your car? Pretty impressive, eh?” I asked “have you ever diagnosed a serious medical problem on the phone”? He said “Absolutely not, it is a matter of medical ethics and getting sued if I’m wrong.” I replied “with what you just said, did you really think I could diagnose your car over the phone”?
We laughed again and then I gave him his diagnosis and what I considered to be the best solution. My friend has a name by the way. His name is Dr. Snewman., MD. So I said “Doc, you need a replacement transmission. With over 150,000 mikes on it and the lack of maintenance this vehicle has received, it is not worth fixing, based on the age of the car, buy yourself a good used transmission and have my buddy who owns an engine shop install it. You might even get a discount since I know him well.
The doc took my advise and bought one of the low mileage used transmissions from GotTransmissions.com. He is very happy about the affordable price on the transmission and how well it works. The doc may make a good living, but he does not waste money, he knows a good value. In this case he got terrific value by installing use transmission. It met everyone of his personal needs. GotTranmsiisons.com @ 866-320-1182.