Confidence. It sure is nice when you buy a product that you have confidence in. People spend a lot of time exploring seemingly identical items but made by different manufacturers before they make a final decision. Taking everything from price to warranty into consideration.
No one knows what really goes through a consumers mind when they are deep into the cycle of decision making. Studies prove that having confidence in a product is what people want. Price and quality all in one. That is a big order. So, we want to find a balance of value and cost in what a consumer evaluating transmissions is looking for. Most consumers have similar metrics for measuring value and confidence.
When it comes down to buying a replacement transmission, the odds go down when it comes to finding the transmission source that provides, first and foremost, a good education for their customers. When someone deals with a company that starts out with education instead of sales, it is a much more pleasing experience.
Most transmissions consumers are in dire needs of learning more about the product and how to choose the best transmission for your interests. The good part is that it is lonely at the top. There are not many suppliers at the top of the hill, so that narrows the field. One of the first things I look for is an easy to navigate website, I hate having to spend a half hour trying to find what I’m looking for on an overactive website.
It is more than that though. The owner of the company sets the tone, and Brian Hanson, who owns GotTransmissions.com is the type of person who thinks in terms of the customers experience first. What this means is that his paradigm is to sell the best transmissions on the market. That includes every car part too.
In order to locate and qualify to sell the cream of the crop, you have to prove your worth. You have to have a spot clean record with the Better Business Bureau and all of the other related governing agencies. The length of time a company has maintained a business plays a part too.
Nothing beats being greeted by a friendly professional staff member who is more interested in hearing about your transmission problem and proving an education for you than force selling you one. Once you have some knowledge under your belt and have established a budget, it is not so hard to choose the transmission company that is in your best interests. Call us now @ 866-320-1182.